Privacy Policy – SnapVA’s

At SnapVA’s, we take the privacy and security of your personal data very seriously. This policy explains how we collect, use, share, and protect your information. By using our services, you agree to the terms of this policy.

Effective Date: August 10, 2025

1. Information We Collect

We may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Payment information (when required)
  • IP address, browser type, and website usage data
  • Messages and information submitted through contact forms

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and requests
  • Provide and manage our services
  • Process payments and invoicing
  • Improve user experience
  • Send promotional or marketing information (with your consent)
  • Comply with legal obligations

3. Legal Basis for Processing Data

  • Consent: When you explicitly authorize us.
  • Contract performance: To deliver the services you have requested.
  • Legal obligation: To comply with applicable laws.
  • Legitimate interest: To improve our services and ensure security.

4. Sharing Your Information

We may share your data only with:

  • Service providers essential for our operations (hosting, email marketing, payment gateways, etc.)
  • Legal authorities when required by law

We do not sell or rent your personal information.

5. International Data Transfers

As we operate worldwide, your data may be transferred and stored outside your country. We ensure equivalent protection measures as required under GDPR and Colombia's Habeas Data Law.

6. Data Security

We implement technical and organizational measures to protect your data against loss, misuse, unauthorized access, or disclosure.

7. Your Rights

You have the right to:

  • Access, correct, or delete your data
  • Withdraw your consent at any time
  • Request data portability
  • Object to processing for legitimate reasons

To exercise these rights, contact us at privacy@snapvas.com.

8. Cookies and Similar Technologies

We use cookies to enhance your experience, analyze traffic, and personalize content. You can manage cookies in your browser settings.

9. Changes to This Policy

We may update this policy from time to time. We will post any changes on this page with the updated effective date.

Terms & Conditions – SnapVA's

Effective Date: August 10, 2025

Welcome to SnapVA's! These Terms & Conditions govern your use of our website and services. By accessing or using our services, you agree to these terms in full. If you do not agree, please do not use our website or services.

1. Services Provided

SnapVA's offers virtual assistant services to clients worldwide. Service details, scope, and pricing will be defined in the specific agreement or proposal sent to each client.

2. Eligibility

You must be at least 18 years old to use our services. By using our website, you confirm that you meet this requirement.

3. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information when requested
  • Use our services only for lawful purposes
  • Not engage in any activity that could harm our website, services, or reputation

4. Payments and Refunds

  • All prices are provided in the proposal or service agreement.
  • Payments must be made in full before the agreed service delivery unless otherwise stated in writing.
  • Refunds, if applicable, will follow the refund policy included in the service agreement.

5. Intellectual Property

All content on this website, including text, images, graphics, and logos, is the property of SnapVA's or its licensors and is protected by copyright laws. You may not copy, distribute, or modify any content without written permission.

6. Limitation of Liability

SnapVA's will not be liable for:

  • Any indirect, incidental, or consequential damages resulting from the use or inability to use our services
  • Any errors or delays caused by third-party service providers

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.

8. Termination of Services

We reserve the right to suspend or terminate services to any client who violates these terms or engages in abusive or unlawful activities.

9. Governing Law

These Terms & Conditions will be governed by and interpreted in accordance with the laws of Colombia, without regard to conflict of law principles, but will also comply with international business regulations when applicable.

10. Contact

If you have any questions about these Terms & Conditions, contact us at:

🌐 www.snapvas.com

Our Mission

To empower businesses by connecting them with skilled virtual assistants who enhance efficiency and enable growth.

Our Vision

To be the go-to platform for virtual assistant talent, trusted globally by businesses of all sizes.

Our Values

  • Integrity & Transparency
  • Client-Centric Approach
  • Commitment to Excellence
  • Diversity & Inclusion
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